BOCP Cloudsales Launches Shopify App for Clients Affected by PII Restrictions

BOCP Cloudsales, a team from Târgu Mureș, launched a Shopify app in September 2025 for online stores affected by the new rules regarding the transmission of Personally Identifiable Information (PII) via API. The Shopify restriction hit all merchants on the Basic plan, and migrating to dedicated apps became the standard solution. Cloudsales took this step to support its clients, including our mutual clients Jatszma.ro, Jocozaur.ro, and BeeHappy.ro.

All providers sending PII via API on the Basic plan were impacted by the Shopify restriction. Migrating to apps became necessary, and BOCP Cloudsales made the transition quickly for its clients.

Context: What changed at Shopify

Until 2025, many stores connected Shopify with ERP or CRM systems via API. Following the rule update, data such as address, email, or phone number could no longer be transmitted via API on the Basic plan. The only option was upgrading to the Grow plan, with a subscription cost of approximately 104 USD/month. For small and medium-sized businesses, this fee was a burden.

The BOCP Cloudsales Solution: Official App

• The app was developed in 2-3 months and published in the App Store in September 2025.
• Clients previously connected via API are now being migrated to the app version, and the Dalbe team is supporting this migration for mutual clients.
• The app uses official Shopify permissions, eliminating the limitations imposed on the API for the Basic plan.
• Stock, invoicing, AWB, and CRM flows remain active but now run more stably.

Key App Functionalities

In the Shopify App Store, BOCP Cloudsales is listed under the "Stocks, orders and clients management" category. The main functions offered include:

• Inventory Management: tracking inventory levels and automatic updates when orders are placed.
• Order Management: viewing and processing orders in a single dashboard.
• Customer Management: keeping data and order history for a clear view of loyal customers.

The core idea is a single control panel that reduces the need to switch between multiple apps or pages.

Benefits for Online Stores

• Cost Reduction: no more need to upgrade to more expensive plans just for PII access.
• Compliance: the app complies with Shopify rules and data protection legislation.
• Automation: stock synchronization, automatic invoice and AWB issuance, ERP/CRM integration.
• Efficiency: fewer errors and less time wasted on manual processes.
• Scalability: the solution can be expanded as order volume grows.

Useful Questions Before Adoption

1. Which Shopify plan are you on and does the PII restriction affect you?
2. What integrations do you use (couriers, invoicing, ERP, CRM) and are they compatible?
3. How critical is real-time synchronization for your business?
4. What is the budget for the app license and long-term support?

Things to Verify Before Adoption

While the app promises efficiency, there are a few aspects to analyze:

• Scalability: for stores with large inventories and high order volumes, stability and speed are crucial.
• Advanced Functions: stock alerts, restocking forecasts, customer segmentation.
• Support and Localization: how quickly the support team responds and if the app covers local requirements (language, taxes, invoicing).

We recommend testing the app with a small volume of orders and inventory, comparing it with native Shopify functions, and speaking directly with the BOCP Cloudsales team. It is also useful to request a DEMO to ensure the solution meets your business's specific needs.

The Dalbe - Cloudsales Partnership

Our collaboration with BOCP Cloudsales began over a year ago at their e-commerce conference and continued through joint projects. We discussed, tested, and provided feedback so that the app and the Cloudsales suite meet the exact needs of merchants. Clients like Jatszma.ro, Jocozaur.ro, and BeeHappy.ro have validated in practice which fields and flows must function flawlessly.

How Cloudsales Helps You Have a Complete E-commerce System

• ERP and CRM integrated with Shopify.
• Real-time inventory management.
• Automatic invoicing and transmission via SPV e-Factură.
• Automatic AWB generation for orders.
• Detailed reports for sales, customers, and deliveries.
• POS for those who also have physical stores.

For more details, visit the official BOCP Cloudsales website.

Wrap up

The new BOCP Cloudsales Shopify app is not unique in concept, but it is essential for their clients. It ensures compliance with Shopify rules, eliminates extra costs, and maintains ERP, CRM, stock, and invoicing flows. If you want to automate these processes and save time and money, it’s worth considering.

We are here if you need help with installation, migration, or complete integration with ERP, CRM, and couriers in Shopify.